Statement - Provident Personal Credit Limited

The Central Bank of Ireland has been notified of the decision by Provident Personal Credit Limited t/a Provident to stop providing new moneylending loans in the Republic of Ireland. While commercial decisions relating to the general operation and the strategic direction of regulated firms are a matter for the individual boards and management of firms, the Central Bank expects the firm to engage with its customers on the implications of this decision, in line with regulatory requirements.

While Provident is no longer issuing new loans, customers can continue to engage with the firm as normal with any queries on existing loans. Provident has advised that it will be contacting all customers over the coming days. If any customer has a query in relation to their moneylending loan, they should:

• Visit www.providentpersonalcredit.ie for their frequently asked questions.
• Speak to your Agent.
• Call their contact centre on 1800 553 083 if you can’t get hold of your Agent

We would encourage all consumers who are considering taking out any form of credit to ensure that you borrow from a regulated lender by checking the register of regulated firms on our website www.centralbank.ie. Before taking out a high cost loan, consumers are encouraged to consider other credit options better suited to their needs that may be available from other regulated lenders.

If you are struggling to manage your finances, talk to your creditors to agree a payment plan and ask the Money Advice and Budgeting Service for help. You can find more information on the MABS website at www.mabs.ie.