Debt Management Firms - Contact Us

The relevant contact details are set out below:

General Queries and Authorisation Contact Details

Consumer Protection: Policy and Authorisations Division
Central Bank of Ireland,
PO Box 559,
Dublin 1. 
Tel: + 353 1 224 6265
E-mail: [email protected]
E-mail: [email protected]

Post Authorisation Amendments

The Request Changes outlines below are processed exclusively via the Central Bank of Ireland Portal:

• Change of Accounting Date
• Change of Address
• Change of Legal Name
• Change of Trading Name
• Change of Contact Details

For queries in relation to revocations: E-mail [email protected]
For queries in relation to acquiring transactions: E-mail [email protected]
For queries in relation to ongoing regulatory requirements: E-mail [email protected]
For Post Authorisation Amendment queries: E-mail [email protected]

General Supervision Queries

Retail Intermediaries Supervision
Consumer Protection: Supervision
Central Bank of Ireland,
PO Box 559,
Dublin 1.
Tel: +353 1 224 4480
E-mail: [email protected]

Consumer Protection Code 2012 / Minimum Competency Code 2017

Consumer Protection: Policy & Authorisations Division
Central Bank of Ireland,
PO Box 559,
Dublin 1.
E-mail: [email protected]

Industry Funding Levy Contact Details

Billing & Collections Financial Control Division
Central Bank of Ireland,
PO Box 9708,
New Wapping Street,
North Wall Quay,
Dublin 1.
Tel: +353 1 224 4022
E-mail: [email protected]

Administrative Sanctions Contact Details

Enforcement and Anti-Money Laundering Directorate
Central Bank of Ireland,
PO Box 559,
Dublin 1.
Tel: +353 1 224 5333

E-mail: [email protected]